During the reset process, your screen may go black for an extended period and your computer may restart on its own. Note: Resetting your computer will take a considerable amount of time. It will remove installed applications and drivers, as well as revert any changes you made to the settings. This reset option will reinstall the Windows operating system and preserve your personal files, such as photos, music, videos, and personal documents. If you're unsure about your BitLocker key, please refer to this article: Find my BitLocker recovery key. Note: If your computer has device encryption or BitLocker encryption enabled, you may need the BitLocker key to reset your computer. Remove everything: This option will completely delete all files, applications, and settings before reinstalling Windows.Keep personal files: This option will reinstall Windows while preserving your personal files and documents.When using the built-in reset feature in Windows, you can choose from two different options for resetting: Reinstalling the operating system can restore your system to its original configuration and help you fix many software issues on your computer, such as slow system performance or malware infections.

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