Unfortunately, there was a very rude African American lady(wrote down her name and can't find it-50's) checking bags before entering pool area. Griselda was a very nice and prompt waitress. Not cool, since I was movedįrom a corner cabana and NO ONE booked the corner cabana. Management said no, unless I paid an additional $100. Was moved from lazy river due to employee appreciation celebration(very nice) however, since I booked the corner cabana, I thought they had moved me to the corner cabana.

Note: there seem to be 2 Morongo's on Trip Advisor, just FYI for those looking for all reviews.Ĭabana/ Pool Check in- Cristina wonderful Overall we were impressed - nice resort!! Would stay again! Good Times cafe is impressive - huge portions and excellent food. The coffee shop has an impressive array of baking/desserts/coffee. Just FYI for those looking for quiet family getaway - weekends might not be the time.įood - options were plentiful and impressive. Pool was chill on weekdays, noticeable shift of energy on the weekends. Pool - good! Cabanas to rent, lazy river (not-so-lazy as it is fast moving!) Drink and food service available - service was a bit slow but you can go to the bar and order or pick up a free bucket of bottled water anytime. Beds were firm and pillows OK (hard to rate as it was mixed reviews in our group). Room - really spacious!!! Huge window sill area for suitcases, large walkway between beds and spacious walk in shower. That said super helpful and quick to deliver towels etc to the room Housekeeping - just an FYI as we didn't realize it was not provided. Also brought our bags up and were amazing - unloaded a ton of stuff (again large group) and told us about the restaurants, pool, etc. Not super helpful at all when asking questions re: location of services etc. Observations:įront desk - not a great first impression as they were quite curt (summary from all 3 checkin's as part of our group). Stayed here on a quick stop thru PS - went in with low expectations but was pleasantly surprised! Casino aside the resort side of the hotel is excellent. Hotels near (PSP) Palm Springs Municipal Airport.Hotels near Desert Hills Premium Outlets.Hotels near San Gorgonio Mineral & Gem Society.Hotels near Morongo Casino Resort & Spa.Hotels near Morongo Casino, Resort & Spa.

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